FAQ

Frequently Asked Questions

Welcome to our FAQ page! Here, we've compiled answers to some of the most common questions we receive about our electrical services, procedures, and policies. If you can't find the answer you're looking for, don't hesitate to reach out to us directly.

A white electric car is being charged at a charging station.

General Questions

  • Q: What areas do you serve?

    A: Viking Electric proudly serves Vista, California, all North San Diego County and surrounding areas , including Rancho Santa Fe If you're unsure whether you're within our service area, please give us a call.

  • Q: Are you licensed and insured?

    A: Yes, Viking Electric is fully licensed and insured for all types of electrical work. Our team consists of certified electricians committed to providing safe and reliable services.

Services

  • Q: Do you offer both residential and commercial electrical services?

    A: Absolutely! We provide a wide range of electrical services for both residential and commercial clients, including electrical panel upgrades, wiring, maintenance, and installations.

  • Q: Can you install car charging stations?

    A: Yes, we specialize in the installation of car charging stations for both residential and commercial properties. We can help you choose the right type of charging station to meet your needs and handle the entire installation process.

  • Q: What should I do if I have an electrical emergency?

    A: In case of an electrical emergency, please call us immediately at (760) 940-9400. We offer emergency services to address urgent electrical issues as quickly as possible.

Pricing and Payment

  • Q: Do you offer free estimates?

    A: Yes, we offer free estimates for our electrical services. Please contact us to schedule an assessment of your electrical needs and receive a detailed estimate.

  • Q: What forms of payment do you accept?

    A: We accept various forms of payment, including cash, checks, and major credit cards. Please contact us if you have specific payment questions.

Safety and Regulations

  • Q: How do I know if my electrical system is up to code?

    A: If you're concerned about the safety and compliance of your electrical system, we can perform a thorough inspection and advise you on any necessary upgrades or repairs to meet current electrical codes.

  • Q: Is it safe to charge an electric vehicle using a standard receptacle?

    A: While it's technically possible to charge an electric vehicle (EV) using a standard household receptacle, it's not recommended due to the slow charging speed and potential safety risks. We recommend installing a dedicated EV charging station for faster and safer charging.

Booking and Scheduling

  • Q: How can I schedule a service?

    A: You can schedule a service by calling us at(760) 940-9400or by emailing us at royvikingelectric@gmail.com. We'll work with you to find a convenient time for our team to visit your property.

  • Q: What is your cancellation policy?

    A: We understand that plans can change. If you need to cancel or reschedule your appointment, please contact us at least 24 hours in advance.

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